Business Telephone Systems


	AG Teleconsultants offers telephone systems from both Samsung Telecommunications and Eon Communications (formerly Cortelco Systems). Together we are able to offer you features at price points to meet your company's specific needs in doing business. It is important to determine those needs to make the best possible choice. Needs can be broken down into two categories, *size* and *features. Size* is determined by the total number of outside lines (trunks) and inside telephones (stations) that you require. Each of these connect to a system port. Keep in mind that optional devices and features such as voice mail and paging will use system ports. You should also determine the total number of system ports required in the foreseeable future. Different systems will configure economically at one size but be limited in growth. Making a proper determination of your needs now will save thousands of dollars in the future.
	*Features* work hand in hand with size. You can imagine that larger systems will inherently offer more features as a general rule. However, today's digital systems are able to offer many features even in the smaller sized systems. Major areas of features would include the following: Multiple companies using one system (Tenant Service) Telemarketing or Call Center Application (Automatic Call Distribution "ACD") Multiple locations sharing one voice mail system (Centralized Voice Mail) Detatched offices utilizing one system (Remote Expansion Shelves) Specialized Trunk Applications Ground Start Trunk Digital T-1.5 ISDN DID Tie Line Hybrid Systems To 42 Ports Hybrid Systems To 200 Ports PBX & Advanced Feature Systems		Smaller systems are typically refered to as "Key" systems. Features and trunks are accessed via keys or buttons on the stations. Larger systems are referred to as PBX (Private Branch Exchange) systems. A PBX would typically have so many trunks that it would not be practical to have a key for each trunk. So, dial codes are used, eg., "9" or "81" to dial out. Today's key systems offer greater flexibility in features because they are digital. As a result the Key/PBX definition has become blurred and a new term "Hybrid" has emerged. Hybrid refers to a key system which offers PBX features. Unless your requirements are small and very basic determining your needs will require some discussion with one of our trained experts. Information on various systems is provided here to give you an introduction to the classes of systems offered. Feel free to call us to discuss your specific needs. Introducing our newest product, Voice Over Internet Protocol (VOIP). Click here to find out more about this new and exciting technology and how it will improve your business telecommunications.

	Let an AG Sales Consultant help you with all of your voice and data cabling needs. Installing voice and data together will help keep costs down and provide a much more flexible network.